USI West Coast Insulation, with locations in Tampa and Fort Myers, Florida, is celebrating 60 years in business this year.
We asked one of our long time customers from Fort Myers, FL, Glenn Cribbett, (Project Manager, Royal Corinthian Homes Inc.) what he thought about working with USI for so many years and here’s what he had to say:
“I have had the pleasure of doing business with the USI West Coast Insulation team for many years now; since the 90’s when it was a locally owned company. The impressive thing has always been the superior service provided by all the staff members. My early experience with West Coast was in community building; both single family and multi-family. They were always more than capable in handling the varied needs of that fast paced production environment and did so with excellence in every facet of the work. In more recent years after transitioning into a slower paced custom home company, we brought West Coast into the fold because of the relationships we enjoyed through the years and knew they would be committed to meeting our needs in a professional manner. For me, Kathy Henning has always been the face of and the driving force behind West Coast. If I think West Coast I think Kathy. Through the years she has approached and followed through with excellence on every job, from bidding to completion. I know there are many team members that make it happen at West Coast but having a key point person like Kathy on our account is the reason we continue to do business; she makes the difference.”
The quality team of insulation and specialty building products installers at USI West Coast Insulation have worked on countless job sites since 1957 and have served the Lee, Collier, and Charlotte counties through this whole time. One of the branch’s Sales Reps, Kathy Henning, has worked for West Coast for 21 years. We asked her what it’s been like serving builders, like Royal Corinthian Homes, in the greater Fort Myers area for so long and here’s what she had to say:
“I am on my 21st year with West Coast Insulation and what a ride it has been! There has been good and bad years but we are like the energizer bunny – we just keep on running. My success is due to a wonderful support staff from production through accounting and management. On my side, the most important discipline is communication. I tell my customers ‘You won’t always like what I have to say but at least you can plan tasks going forward.’ I have a great group of very loyal customers that have become friends over the years and are deserving of the best service I can give them. We here at West Coast Insulation are one large family and many employees have been here longer than I have which says a lot for this company. I love this company!!!”
Some notable construction projects the team has worked on include the Boston Red Sox Stadium (Insulation Rigid Board EIFS and Fiberglass Batts) and the Children’s Museum of Naples (Insulation and Acoustical Ceilings). USI West Coast Insulation works on Single and Multifamily Construction projects, Commercial Construction (Schools, Hospitals, Tenant Buildouts, Restaurants, and Office Buildings), and Existing Homes.
John Wester, Insulation Production Manager, USI West Coast Insulation, started with West Coast back in 1968! It was his job during Summer vacation from college. We asked him what the experience has been like:
“I worked for the original owners, Morris and Jean Plummer. It was the best job for a kid just starting out. After finishing my education, I went to other things. After about ten years of working at two other jobs, l decided to return to West Coast Insulation. I worked myself from installer to Insulation Production Manager. I am in my 30th year and having a great experience!!”
The primary installation services this branch provides are:
- Spray Foam insulation
- Fiberglass Batt/Blow insulation
- Radiant Barrier
- Shower enclosures
- Mirrors and glass
- Closets and shelving
- Fiberglass Reinforced Plastic
Here’s what some other builder customers have said about working with USI West Coast Insulation:
“Everything from sales to scheduling (i.e. measuring, production, installation) to the installer, was outstanding in every way. That is why I keep coming back…you are very fortunate to have a group of individuals that are very knowledgeable, professional and responsive to your customers!” – Norbert Construction, LLC.
“Top notch service and workmanship always. I have been working with USI West Coast Insulation for over 25 years.” – RG Reynolds, Inc.
“We have been dealing with West Coast for many, many years and they are the best.” – Thomas Cook, General Contractor
“Wish all my other contractors were half as good as you. Thank you for a great job. We were extremely happy with the work.” – Andy Szumlanski
For more information or to request a quote, visit USI West Coast Insulation here: http://www.usiinc.com/find-a-branch/all-branch-locations/usi-construction-fort-myers/.